I’ve gone through frustration because I thought they had Winnie the Pooh characters, problems with long load times and scanning issues in the past. I’ve been using this app for about 2 years. Hi there, sorry you are encountering this issue, please contact us using our help page at so that we can help get you back in the game. If it started that way it would have been fine but you can’t just take everything away when it was already there. Please fix this and give us all of our characters back. We really loved the app but it’s not a lot of fun to keep having to recreate profiles and unlock things over and over again. With all the crashes and now losing all the characters, my kids don’t even want to use the app anymore. We even went through all the work to scan purchased items to unlock characters to appease our disappointed kids only to find everything gone again the following day - including my sons whole profile. A few updates later, I lost all the characters too and everything was locked except Mickey which didn’t go over very well with my 4 year old daughter that was looking forward to Minnie that night. However, often the app wouldn’t even load which resulted in teeth brushing protests. Luckily I still had everything so it wasn’t that big of a deal, they just took turns. My husband downloaded it too so each kid could brush at the same time and pick their own character.Īfter an update, my husband lost all the characters and everything was locked except Mickey. The app worked awesome! My kids loved it and actually looked forward to brushing their teeth. Thanks!Ī few months ago I decided to download this app for my twin toddlers since teeth brushing time was always an issue. It’s been great for our family in so many ways it would just be nice if they could make at minimum the account shareable over multiple devices at least for the parents’ sake. They love the features in the background they can click on, the music, the stickers, the characters, the “streak” rewards and seeing their progress. Other than those few things they absolutely love this app.

Sometimes they brush and I have not been with them with the app and even if I change the calendar to give them credit for brushing it doesn’t keep their “streak” going. They LOVE the “streak” reward and getting “extra” stickers. Sometimes I might be out of town and it is so disappointing to my kids if I forget to hit the brush button for them because even though they brushed at home with dad it didn’t count toward their special “streak” reward on my phone. It would be really nice to be able to share the account over multiple devices. For example, I have my phone and my husbands phone but we don’t have all the same characters because the apps are totally separate to our devices. One thing is this app is not shareable between devices. We love this app but there are just a few things that would make a huge difference in improvement. For assistance, please visit our customer care FAQ page here: If you’re experiencing difficulties with audio, please check the audio settings with your device to see if your device is muted. This app also allows content to be saved to external storage. This app will use your device camera for scanning any Crest or Oral-B Pro-Health Stages product to unlock sticker books. *** Compatible with iPhone, iPad, and iPod Touch running iOS 14 or newer.īefore you download this experience, please consider that this app contains in-app purchases that cost real money. *** Compatible with any Crest or Oral-B Pro-Health Stages products.

Rey, Darth Vader, Yoda, Storm Troopers, and BB8.

Rapunzel, Belle, Cinderella, Ariel, and Jasmine.

Iron Man, Captain America, Hulk, Thor, Ant-Man, and Spiderman.

Incredible, Elastigirl, Dash, Violet, and Jack Jack Reveal more fun and let the brushing begin. Scan any Crest or Oral-B Pro-Health Stages product with your device's camera in the app.ģ. Download the Disney Magic Timer app by Oral-BĢ. Longer, happier brushing for your little one is just a download away!ġ.

Now featuring dozens of your favorite Disney, Marvel and Star Wars characters, use this app to seamlessly encourage your kids to brush longer. # 2 Downloaded free app in “Health & Fitness” on iPad in the USīring more fun to your daily brushing routine with Disney Magic Timer by Oral-B!.# 1 Downloaded free app for kids “Ages 6 to 8” on iPhone in the US and 40 other countries.90% of kids brush longer with the Disney Magic Timer app by Oral-B.

Big mouth countdown timer instructions